/* Müşteri Hizmetleri */
.mh-hero{position:relative;padding:64px 0 72px;background:linear-gradient(180deg,#F5F8FB 0%,#fff 100%);overflow:hidden}
.mh-hero::before{content:"";position:absolute;right:-180px;top:-200px;width:620px;height:620px;border-radius:50%;background:radial-gradient(circle,rgba(201,162,75,.16),transparent 65%);pointer-events:none}
.mh-hero-in{display:grid;grid-template-columns:1.05fr .95fr;gap:56px;align-items:center;position:relative}
.mh-hero h1{font-size:clamp(34px,4.6vw,56px);line-height:1.08;letter-spacing:-.03em;margin-bottom:18px}
.mh-hero p{color:var(--mut);font-size:17px;line-height:1.7;max-width:540px}
.mh-hero-cta{display:flex;gap:12px;flex-wrap:wrap;margin:28px 0 20px}
.mh-hours{display:flex;align-items:center;gap:10px;color:var(--mut);font-size:13.5px}
.mh-hours i{color:var(--gold)}
.mh-hours b{color:var(--ink)}
.mh-hero-r{position:relative}
.mh-shot{border-radius:22px;overflow:hidden;box-shadow:0 30px 70px rgba(14,27,44,.18);aspect-ratio:4/3.4;transform:rotate(.6deg)}
.mh-shot img{width:100%;height:100%;object-fit:cover;object-position:60% 40%}
.mh-float{position:absolute;left:-26px;bottom:34px;background:#fff;border-radius:16px;padding:14px 20px 14px 16px;display:flex;align-items:center;gap:14px;box-shadow:0 20px 50px rgba(14,27,44,.2);animation:mhFloat 5s ease-in-out infinite}
.mh-float small{display:block;font-size:11.5px;font-weight:700;letter-spacing:.06em;text-transform:uppercase;color:var(--mut)}
.mh-float a{font-size:19px;font-weight:800;color:var(--navy);text-decoration:none}
.mh-pulse{width:14px;height:14px;border-radius:50%;background:#22A35A;box-shadow:0 0 0 0 rgba(34,163,90,.5);animation:mhPulse 1.8s ease-out infinite;flex:0 0 auto}
@keyframes mhPulse{to{box-shadow:0 0 0 14px rgba(34,163,90,0)}}
@keyframes mhFloat{50%{transform:translateY(-6px)}}

.mh-quick{margin-top:-28px;position:relative;z-index:2}
.mh-qgrid{display:grid;grid-template-columns:repeat(3,1fr);gap:14px}
.mh-q{position:relative;display:grid;grid-template-columns:auto 1fr;grid-template-rows:auto auto;column-gap:14px;align-items:center;background:#fff;border:1px solid var(--line);border-radius:16px;padding:18px 44px 18px 18px;text-decoration:none;color:var(--ink);box-shadow:0 8px 24px rgba(14,27,44,.05);transition:transform .2s,box-shadow .2s,border-color .2s}
.mh-q:hover{transform:translateY(-3px);box-shadow:0 18px 40px rgba(14,27,44,.1);border-color:#D3DCE6}
.mh-qi{grid-row:1/3;width:46px;height:46px;border-radius:13px;display:grid;place-items:center;font-size:18px}
.mh-qi.red{background:#FDECEC;color:#C03B3B}.mh-qi.blue{background:#E6EFFA;color:#1D5FA8}.mh-qi.gold{background:#FBF2DD;color:#9A7420}
.mh-qi.green{background:#E7F5EC;color:#1E7A46}.mh-qi.navy{background:#E8EDF5;color:var(--navy)}.mh-qi.gray{background:#EEF1F4;color:#4A5868}
.mh-q b{font-size:15.5px}
.mh-q small{color:var(--mut);font-size:13px}
.mh-go{position:absolute;right:18px;top:50%;transform:translateY(-50%);color:#B6C0CC;transition:transform .2s,color .2s}
.mh-q:hover .mh-go{color:var(--navy);transform:translate(4px,-50%)}

.mh-channels{padding:84px 0 40px}
.mh-cgrid{display:grid;grid-template-columns:repeat(4,1fr);gap:16px;margin-top:40px}
.mh-c{display:flex;flex-direction:column;gap:4px;padding:24px 22px;border-radius:18px;background:var(--soft);text-decoration:none;color:var(--ink);transition:background .2s}
a.mh-c:hover{background:#EDF2F7}
.mh-c>i{font-size:22px;color:var(--navy);margin-bottom:10px}
.mh-c .fa-whatsapp{color:#1FAF57}
.mh-c b{font-size:15px}
.mh-c span{font-size:14px;font-weight:600;word-break:break-word}
.mh-c small{color:var(--mut);font-size:12.5px;margin-top:6px}

.mh-process{padding:60px 0 84px}
.mh-proc-in{display:grid;grid-template-columns:1.1fr .9fr;gap:60px;align-items:center}
.mh-process .sec-head h2,.mh-form-side h2,.mh-portal h2,.mh-faq h2,.mh-channels h2{font-size:clamp(26px,3.4vw,38px);letter-spacing:-.02em;line-height:1.15}
.mh-steps{list-style:none;margin-top:30px;position:relative}
.mh-steps::before{content:"";position:absolute;left:21px;top:18px;bottom:18px;width:2px;background:linear-gradient(var(--navy),#D6DFEA)}
.mh-steps li{display:flex;gap:18px;padding:0 0 24px;position:relative}
.mh-steps li>span{width:44px;height:44px;border-radius:50%;background:#fff;border:2px solid var(--navy);color:var(--navy);font-weight:800;display:grid;place-items:center;flex:0 0 auto;z-index:1}
.mh-steps li:first-child>span{background:var(--navy);color:#fff}
.mh-steps b{font-size:16px;display:block;margin:9px 0 4px}
.mh-steps p{color:var(--mut);font-size:14.5px;line-height:1.65}
.mh-collage{position:relative;height:540px}
.mh-collage figure{position:absolute;border-radius:20px;overflow:hidden;box-shadow:0 24px 60px rgba(14,27,44,.18)}
.mh-collage img{width:100%;height:100%;object-fit:cover}
.mh-collage figcaption{position:absolute;left:12px;bottom:12px;background:rgba(255,255,255,.94);border-radius:100px;padding:6px 14px;font-size:12.5px;font-weight:700;color:var(--navy)}
.mh-collage .c1{left:0;top:0;width:62%;height:84%}
.mh-collage .c2{right:0;bottom:0;width:50%;height:62%;border:6px solid #fff}

.mh-form-sec{padding:84px 0;background:linear-gradient(160deg,#0F2C52 0%,#081B35 100%);color:#fff;position:relative;overflow:hidden;scroll-margin-top:80px}
.mh-form-sec::after{content:"";position:absolute;left:-200px;bottom:-260px;width:600px;height:600px;border-radius:50%;background:radial-gradient(circle,rgba(201,162,75,.18),transparent 65%);pointer-events:none}
.mh-form-in{display:grid;grid-template-columns:.85fr 1.15fr;gap:56px;align-items:start;position:relative;z-index:1}
.mh-form-side .sec-eyebrow{color:var(--gold)}
.mh-form-side h2{color:#fff;margin:10px 0 24px}
.mh-form-side h2 .serif{color:#E8D4A0}
.mh-promise{list-style:none;display:flex;flex-direction:column;gap:14px}
.mh-promise li{display:flex;gap:12px;color:#C9D4E2;font-size:15px;line-height:1.6}
.mh-promise i{color:var(--gold);margin-top:4px}
.mh-urgent{display:flex;gap:14px;align-items:center;margin-top:30px;padding:16px 18px;border:1px solid rgba(255,255,255,.14);border-radius:14px;background:rgba(255,255,255,.05)}
.mh-urgent>i{width:40px;height:40px;border-radius:12px;background:var(--gold);color:var(--ink);display:grid;place-items:center;flex:0 0 auto}
.mh-urgent b{display:block}
.mh-urgent span{color:#C9D4E2;font-size:14px}
.mh-urgent a{color:#fff;font-weight:800}
.mh-form-card{background:#fff;color:var(--ink);border-radius:22px;padding:30px;box-shadow:0 30px 80px rgba(0,0,0,.3)}
.mh-form label{display:block;font-size:13px;font-weight:700;margin:14px 0 6px}
.mh-form input[type=text],.mh-form input[type=tel],.mh-form input[type=email],.mh-form select,.mh-form textarea{width:100%;border:1.5px solid var(--line);border-radius:11px;padding:12px 14px;font:inherit;font-size:14.5px;background:#FBFCFD;transition:border-color .2s,background .2s}
.mh-form input:focus,.mh-form select:focus,.mh-form textarea:focus{outline:none;border-color:var(--navy);background:#fff}
.mh-row{display:grid;grid-template-columns:1fr 1fr;gap:14px}
.mh-seg{display:grid;grid-template-columns:repeat(4,1fr);gap:6px;background:var(--soft);padding:5px;border-radius:13px}
.mh-seg label{margin:0}
.mh-seg input{position:absolute;opacity:0;pointer-events:none}
.mh-seg span{display:flex;align-items:center;justify-content:center;gap:7px;padding:10px 6px;border-radius:9px;font-size:13px;font-weight:700;color:var(--mut);cursor:pointer;transition:background .2s,color .2s,box-shadow .2s;text-align:center}
.mh-seg input:checked+span{background:#fff;color:var(--navy);box-shadow:0 4px 14px rgba(14,27,44,.1)}
.mh-seg input:focus-visible+span{outline:2px solid var(--gold)}

label.mh-photo{display:flex!important;align-items:center;gap:12px;border:1.5px dashed #C7D3E0;border-radius:12px;padding:14px 16px;color:var(--ink);font-weight:600!important;margin-top:16px!important;transition:border-color .2s,background .2s}
label.mh-photo:hover{border-color:var(--navy);background:#F6F9FC}
label.mh-photo input{position:absolute;opacity:0;width:1px;height:1px}
label.mh-photo i{font-size:20px;color:var(--navy)}
label.mh-photo small{color:var(--mut);font-weight:500}
.mh-thumbs{display:flex;gap:8px;margin-top:8px}
.mh-thumbs img{width:64px;height:64px;border-radius:10px;object-fit:cover;border:1px solid var(--line)}
label.mh-urg{display:flex!important;gap:10px;align-items:center;font-weight:500!important;font-size:14px!important;background:#FFF7F5;border:1px solid #F6D6D0;border-radius:11px;padding:11px 14px;margin-top:14px!important;cursor:pointer}
.mh-urg input{width:18px;height:18px;accent-color:#C03B3B}
.mh-urg b{color:#B23A3A}
.mh-kvkk{font-size:12px;color:var(--mut);margin:14px 0 16px}
.mh-kvkk a{color:var(--navy)}
.mh-send{width:100%;padding:16px}
.mh-err{background:#FDECEC;color:#B23A3A;border-radius:11px;padding:12px 14px;font-size:14px;font-weight:600;margin-bottom:6px}
.mh-cust-note{background:#EAF1FA;color:#1D4E89;border-radius:11px;padding:12px 14px;font-size:13.5px;margin-bottom:10px}
.mh-cust-note a{font-weight:700;color:inherit}
.mh-ok{text-align:center;padding:30px 10px}
.mh-ok>span{width:68px;height:68px;border-radius:50%;background:#E7F5EC;color:#1E7A46;display:grid;place-items:center;font-size:28px;margin:0 auto 16px;animation:mhPop .5s cubic-bezier(.2,.9,.3,1.4)}
@keyframes mhPop{from{transform:scale(.4);opacity:0}}
.mh-ok b{font-size:22px;display:block;margin-bottom:8px}
.mh-ok p{color:var(--mut)}
.mh-ok a{color:var(--navy);font-weight:800}

.mh-portal{padding:90px 0}
.mh-portal-in{display:grid;grid-template-columns:1.1fr .9fr;gap:60px;align-items:center}
.mh-portal h2{margin:10px 0 26px}
.mh-portal ul{list-style:none;display:grid;grid-template-columns:1fr 1fr;gap:18px 26px}
.mh-portal li{display:flex;gap:14px}
.mh-portal li>i{width:42px;height:42px;border-radius:12px;background:#EDF2F8;color:var(--navy);display:grid;place-items:center;flex:0 0 auto}
.mh-portal li b{display:block;font-size:15px;margin-bottom:2px}
.mh-portal li span{color:var(--mut);font-size:13.5px;line-height:1.55}
.mh-portal-cta{display:flex;align-items:center;gap:16px;flex-wrap:wrap;margin-top:32px}
.mh-portal-cta span{color:var(--mut);font-size:13.5px}
.mh-portal-img{border-radius:24px;overflow:hidden;aspect-ratio:4/4.4;box-shadow:0 30px 70px rgba(14,27,44,.18);position:relative}
.mh-portal-img img{width:100%;height:100%;object-fit:cover}
.mh-portal-img::after{content:"";position:absolute;inset:0;background:linear-gradient(180deg,transparent 55%,rgba(8,27,53,.35))}

.mh-faq{padding:20px 0 96px}
.mh-faq-in{display:grid;grid-template-columns:.8fr 1.2fr;gap:56px}
.mh-faq .sec-sub a{color:var(--navy);font-weight:700}
.mh-faq-list{display:flex;flex-direction:column;gap:10px}
.mh-faq details{border:1px solid var(--line);border-radius:14px;background:#fff;transition:box-shadow .2s,border-color .2s}
.mh-faq details[open]{box-shadow:0 12px 30px rgba(14,27,44,.07);border-color:#D3DCE6}
.mh-faq summary{list-style:none;display:flex;justify-content:space-between;align-items:center;gap:16px;padding:18px 20px;font-weight:700;font-size:15.5px;cursor:pointer}
.mh-faq summary::-webkit-details-marker{display:none}
.mh-faq summary i{color:var(--gold);transition:transform .25s}
.mh-faq details[open] summary i{transform:rotate(45deg)}
.mh-faq details p{padding:0 20px 18px;color:var(--mut);line-height:1.7;font-size:14.5px;animation:srpIn .3s ease}

.rv{opacity:0;transform:translateY(16px);transition:opacity .6s ease var(--d,0ms),transform .6s cubic-bezier(.2,.8,.2,1) var(--d,0ms)}
.rv.in{opacity:1;transform:none}
@media (prefers-reduced-motion:reduce){.rv{opacity:1;transform:none;transition:none}.mh-float{animation:none}}

@media(max-width:1000px){
  .mh-hero-in,.mh-proc-in,.mh-form-in,.mh-portal-in,.mh-faq-in{grid-template-columns:1fr;gap:36px}
  .mh-qgrid{grid-template-columns:1fr 1fr}
  .mh-cgrid{grid-template-columns:1fr 1fr}
  .mh-collage{height:420px}
  .mh-float{left:12px}
}
@media(max-width:600px){
  .mh-hero{padding:34px 0 56px}
  .mh-hero-cta .btn{flex:1}
  .mh-qgrid,.mh-cgrid,.mh-row,.mh-portal ul{grid-template-columns:1fr}
  .mh-seg{grid-template-columns:1fr 1fr}
  .mh-form-card{padding:20px 16px;border-radius:18px}
  .mh-channels,.mh-process,.mh-form-sec,.mh-portal{padding:56px 0}
  .mh-collage{height:340px}
  .mh-shot{transform:none}
  .mh-float{bottom:-22px;left:50%;transform:translateX(-50%);animation:none;white-space:nowrap}
  .mh-hero-r{margin-bottom:22px}
}